We have been ranked #1 and won many awards in Amazon Account Management..
Tasks will be done under the service are :
Tasks will be done under the service are :
"There are more than 10 lakh sellers on amazon.in and getting a rank of our products is a bit difficult task here so we help sellers by following methods."
We create the product advertisement so that we can make your products rank on a certain level. We keep pushing the ads with minimum budget so that we can maintain the minimum ACOS (advertisement cost of sales).
when you hold a trademark and want to put your brand on everyone's words, then brand promotion is a great way to define the things and we do it by doing brand store promotion .
We run display ads as per the instruction of sellers.
Whenever we find a deal offered by amazon and which is suitable to your interests, we discuss with you and try to put it so that you get the results accordingly.
We sometimes run coupons as well so that you can have best ways to attract buyers on your products and get the best sales.
"Good feedbacks mean good Recall value"
As a seller on Amazon, you can receive feedback and reviews from customers regarding their experience with your products and services. These reviews are important as they can influence your seller reputation and impact future sales. Here's some information about reviews for seller accounts on Amazon:
Customers can leave feedback for sellers based on their overall experience with the seller. This feedback is specific to the seller's performance, such as communication, shipping speed, customer service, and product quality. Seller feedback is separate from product reviews.
It's important to understand the distinction between product reviews and seller feedback. Product reviews are related to specific products and their quality, while seller feedback focuses on the seller's performance and the overall buying experience.
Amazon calculates a feedback rating for sellers based on the feedback received. The rating is displayed as a percentage and represents the proportion of positive feedback received compared to the total feedback. A high feedback rating is desirable and can contribute to a seller's reputation and credibility.
The Buy Box is the prominent "Add to Cart" button on a product listing page. Positive seller feedback and a high feedback rating are factors that Amazon considers when determining Buy Box eligibility. Winning the Buy Box can significantly increase your chances of making sales.
It's crucial for sellers to monitor and manage their feedback. You can view and respond to feedback through your Seller Central account. Engaging with customers by addressing concerns, resolving issues, and expressing gratitude for positive feedback shows your commitment to customer satisfaction.
In certain situations, you may request the removal of feedback that violates Amazon's policies or guidelines, such as feedback unrelated to your seller performance or feedback containing offensive language. Amazon has specific criteria for feedback removal, and you can submit a request through Seller Central.
To maintain a positive seller reputation, consider the following tips:
Remember that customer feedback is valuable for improving your selling practices and building trust with potential buyers. Striving for positive feedback and promptly addressing any negative feedback can contribute to your long-term success as a seller on Amazon.
"Bad account health may lead to account suspension"
Late dispatch rate
Late dispatch rate is one of the performance metrics that Amazon tracks for sellers and can impact their seller reputation and eligibility for the Buy Box. Sellers are expected to meet the shipping expectations they set for their products, whether it's a specific handling time or a guaranteed delivery date.
Remember that maintaining a low late dispatch rate is important for providing a positive customer experience and improving your overall seller performance on Amazon. By focusing on efficient order processing and timely fulfillment, you can minimize late dispatches and build trust with customers.
Check your late dispatch rate
1.Go to the Account HealthAccount Health
2.In the Shipping Performance section, click View details
3.Select the Late Shipment Rate tab. Scroll down and click the Download Report.
Product cancellation rate:
Check your cancellation rate.
1.Please go to the Account Health page in Seller Central.
2.In the Shipping Performance section, click View details
3.Select the Pre-Fulfilment Cancellation Rate Scroll down and click Download Report
1. The Order Defect Rate (ODR) is a performance metric used by Amazon to evaluate the quality of a seller's performance in fulfilling customer orders. It measures the percentage of orders that have defects, such as negative feedback, A-to-Z Guarantee claims, and chargebacks, compared to the total number of orders.
2. Maintaining a low ODR is important for sellers on Amazon because a high ODR can negatively impact their account health and may lead to penalties, restrictions, or even suspension of selling privileges.
3. Amazon calculates the ODR based on a rolling 60-day period, taking into account the seller's performance over that time frame. The target ODR for sellers is generally below 1%. However, Amazon's specific ODR requirements and thresholds may vary depending on the seller's category and other factors.
4. To improve and maintain a low ODR, sellers should focus on providing accurate product descriptions, timely shipping, good customer service, and resolving any customer issues promptly. Monitoring feedback, addressing negative feedback or complaints, and improving overall operational processes can help sellers keep their ODR within the acceptable range defined by Amazon. Please go to the Account Health page in Seller Central.
1. Suspected Intellectual Property Violations
When amazon finds that you have used any recognized brand name in your listings.Know more;
2. Received Intellectual Property Complaints
When any other seller complaint against you for copying his/her products without his/her prior permissionsKnow more;.
3. Product Authenticity Customer Complaints
When customers complaint against the seller that he/she is selling the pirated/non genuine product Know more;.
4. Product Condition Customer Complaints
When customers complaint against the condition of product it includes both packaging and product's damaging condition.Know more;
5. Received Intellectual Property Complaints
This appears when we voilate the policy of listings but with our help this is rarest.Know more;
6. Received Intellectual Property Complaints
When any other seller complaint against you for copying his/her products without his/her prior permissions. Know more;
7. Restricted Product Policy Violations
This includes products such as sexual toys ,sexual oils ,erection pills and silver ,gold real jewellery Know more;
8. Customer Product Reviews Policy Violations
This appears when amazon customer complains that sellers is forcing him/her or bribing to give review to his products
We help sellers to maintain good account health by doing solutions of all the complaints and make then feel totally safe to sell on amazon.Know more;
Amazon listings are directly related to the algorithms used by Amazon to determine product rankings and search results on its platform. The algorithms play a crucial role in determining the visibility and success of a listing. Here's how Amazon listings are connected to the platform's algorithms:
Sellers will need to give the order's images to us and we file safety claims on behalf of them.
To file safety claims through your seller account on Amazon, you can follow these steps :
Log in to your Seller Central Account: Visit the Amazon Seller Central website and log in using your seller credentials.
Navigate to the Performance tab: Once logged in, go to the "Performance" tab on the top menu. This tab contains information and resources related to your account's performance and metrics.
Click on "Product Safety Complaints": Within the Performance tab, locate and click on the "Product Safety Complaints" link. This will direct you to the page where you can file safety claims related to your products.
Provide Details of the Safety Claim: Fill out the necessary information about the safety claim you are filing. Include details such as the product ASIN, order information, and a clear description of the safety concern. Attach any supporting evidence or documentation to strengthen your claim.
Submit the Claim: Once you have filled out all the required information, review your submission to ensure accuracy. Click on the "Submit" or "Send" button to file the safety claim through your seller account.
Follow up and Provide Additional Information: After submitting the safety claim, check your email regularly for any communication from Amazon's support team. They may require additional information or documentation to investigate the claim further. Respond promptly and provide the requested information to assist in the resolution process.
We help in both registration of amazon FBA and making the shipments Fulfillment by Amazon (FBA) is a service provided by Amazon that allows sellers to store their products in Amazon's fulfillment centers. With FBA, sellers can leverage Amazon's vast logistics network to store, pack, and ship their products to customers. Here are some key points about FBA:
Inventory StorageAs an FBA seller, you send your products to Amazon's fulfillment centers, where they are stored until they are sold. Amazon takes care of managing the inventory and ensuring it is readily available for fast shipping.
Order FulfillmentWhen a customer places an order for your product, Amazon takes care of the packaging and shipping process. They pick, pack, and ship the order on your behalf, including handling customer service and returns. This enables sellers to focus on other aspects of their business, such as product sourcing and marketing.
Prime EligibilityBy utilizing FBA, your products become eligible for Amazon Prime benefits, including Prime two-day or same-day shipping for Prime-eligible items. This can attract more customers and increase the visibility of your products on the platform.
Customer ServiceAmazon handles customer inquiries, returns, and refunds related to FBA orders. They provide customer support to ensure a positive shopping experience for buyers.
Multi-Channel FulfillmentFBA also offers multi-channel fulfillment, allowing sellers to fulfill orders from other sales channels, such as their own website or other online marketplaces, using Amazon's fulfillment infrastructure.
Global FulfillmentFBA provides international fulfillment services, enabling sellers to reach customers in various countries around the world. You can choose to expand your business globally and leverage Amazon's expertise in cross-border shipping and customs.
Inventory Management ToolsAmazon provides sellers with tools and reports to manage their inventory, track sales, and monitor the performance of their products. These insights help sellers make informed decisions about their business.
FeesFBA charges fees for storage, order fulfillment, and other services. The fees vary based on factors such as the size and weight of the products, storage duration, and the time of year (peak season vs. non-peak season).
FBA Labeling and Packaging RequirementsWhen using FBA, sellers need to comply with Amazon's labeling and packaging requirements to ensure efficient processing and accurate identification of their products in the fulfillment centers.
Seller Performance MetricsFBA sellers are subject to various performance metrics, such as order defect rate, late shipment rate, and customer feedback. Maintaining good performance metrics is important to ensure eligibility for FBA and to provide a positive customer experience.
We help sellers to get the flex option so that order scheduling and shipping can be smoothened. Amazon Seller Flex is a program offered by Amazon that allows certain sellers to have more control over the fulfillment process for their orders. With Seller Flex, sellers can use their own warehouses or facilities to store inventory and fulfill customer orders while still leveraging Amazon's technology and logistics network. Here are some key points about Amazon Seller Flex:
Inventory StorageUnlike the traditional Fulfillment by Amazon (FBA) program where inventory is stored in Amazon's fulfillment centers, with Seller Flex, sellers have the option to store their inventory in their own warehouses or facilities. This gives sellers more control over inventory management and storage costs.
Inventory StorageSellers participating in Seller Flex handle the picking, packing, and shipping of orders from their own facilities. They use Amazon's technology and shipping labels to ensure a consistent and streamlined fulfillment process.
Amazon Prime EligibilitySeller Flex allows sellers to offer their products with Amazon Prime benefits, including fast and free shipping for Prime-eligible items. This can help attract more customers and increase sales.
Logistics SupportWhile sellers are responsible for fulfilling orders themselves, they can still leverage Amazon's logistics support. This includes access to Amazon's shipping carriers and discounted shipping rates, as well as support for returns and customer service.
Inventory Management ToolsWhile sellers are responsible for fulfilling orders themselves, they can still leverage Amazon's logistics support. This includes access to Amazon's shipping carriers and discounted shipping rates, as well as support for returns and customer service.
Listings
"Without a good content listing, it's just a crap"
Approvals :
This will define the brand and category approval with trademark or without trademark via GTIN Exemption and other methods.(Know More..)
Listings :
Listings play a very important role in getting the sales since customers click on the products only when they see the product is attractive. Since we understand that, so we list the products with rich content (title, bullet points, product descriptions and keywords).
Activate block listings :
We help in activating the blocked listings by doing all possible methods such as Plan of action creation /documents submissions etc so that sellers can enjoy a smooth experience of getting sales.