Amazon has Launched a New Program i.e Multi-Channel Fulfillment by Amazon (MCF).
Multi-Channel Fulfillment by Amazon (MCF) is a service offered by Amazon that enables sellers to use Amazon's fulfillment network to fulfill orders from various sales channels beyond just the Amazon platform. This service is available in several Amazon marketplaces, including Amazon India.
Here's how Multi-Channel Fulfillment by Amazon (MCF) works in India:
Sellers receive orders from various sales channels, such as their own e-commerce website, other online marketplaces, or even offline retail stores.
Order Integration :
These orders are then integrated into the seller's Amazon Seller Central account, allowing them to manage all orders in one place.
Fulfillment by Amazon :
Sellers can choose to fulfill these orders using Amazon's fulfillment network. They need to create listings for the products they want to fulfill through MCF.
Packing and Shipping :
When a seller's MCF order is placed, Amazon picks, packs, and ships the products to the customer on the seller's behalf. Amazon handles the logistics and shipping processes.
Tracking and Customer Support :
Sellers can track the status of their MCF orders through their Amazon Seller Central account. Amazon also provides customer support for MCF orders.
Fulfillment Fees :
Sellers are charged fulfillment fees based on the size and weight of the items being fulfilled, in addition to shipping charges. These fees can vary depending on the specific service and location.
Multi-Channel Fulfillment by Amazon in India is a convenient way for sellers to expand their reach and leverage Amazon's logistics infrastructure to efficiently fulfill orders from different sales channels. It can help them streamline their order fulfillment processes and provide a consistent and reliable customer experience.